O processo de compras de material de consumo do Centro de Biociências na perspectiva da gestão de processo e Sistema Toyota de Produção

Abstract

This technical project aims to analyze the purchasing process of consumption via “Registro de preços”the sistematic routine available in the SIG systems (SIPAC) of UniversidadeFederal do Rio Grande do Norte (UFRN). The process mapping was implemented by watching the Biosciences Center (BC), one of the academic UFRN`s units, in order to view the entire flow of the process, identify waste and propose improvements to avoid them through the principles of Process Management business (PMB) and tools of the Toyota Production System (TPS), in order to improve their efficiency. The research methodology is descriptive exploratory type, whose main foundation consists of an adaptation of the Action Research strategy, which has participatory nature premise and gives change in a planned process. Thus, we analyze the process flow, taking as reference literature and specialized tools of the Toyota Production System; Lean process; Businees Process Management (BPM); and Business Process Management Notation (BPMN). After analyzing the flow this study concludes that the case in question, presents its lead time than expected. The study finds that there are several opportunities in the management impact of improvements. With this, it shows that the management tools based on BPM and STP, enable structural actions and more efficient control of tasks, minimizing waste and reducing the lead time of the process and increasing their productivity.