Sistema de gestão da capacitação em saúde

Abstract

One of the largest public health systems in the world, Brazilian Unified Health System, is an international reference and model for other countries that aspire to health systems with better equity. In order to take care of all this intricate health care network, large investments in infrastructure, technology and essentially in the management of intellectual capital are necessary, carried out mainly through health information systems. One of the alternatives to ensure that the population is assisted with excellence is through the process of continuous and permanent education of health professionals. Having an idea of the dimension of the need to improve this human capital, in just one of the university hospitals linked to the Empresa Brasileira de Serviços Hospitalares (EBSERH), more than 1 million procedures between medium and high complexity are performed annually. Therefore, this study raises questions about how it would be possible to make the management of health training more effective, in order to enable the continuous improvement of health professionals at Hospital Universitário Onofre Lopes (HUOL). In view of this, this work aimed to develop a Web system in the perspective of the Scrum agile methodology, aiming at improving the hospital's intellectual capital. The work was guided by a study of an applied nature, having in the meantime developed a system in three stages: Planning, Development and Evaluation. As a result, it was inferred that organizations, regardless of their size, area of activity or segment of activity, depend, at least yet, on human knowledge and skills to be effective and one of the viable alternatives is the promotion of a permanent culture professional qualification, using the available technologies. Therefore, it is concluded that the Logos! system helps HUOL to better understand its intellectual capital and allows all users of the system to interact autonomously, saving time and generating training indicators that support assertive decision making.