Satisfação no trabalho com base na Escala EST: o caso da Faculdade de Ciências do TrairiI (UFRN/FACISA)

Abstract

Faced with a historical perspective of the conception of workers in organizations, evolving from a mechanistic point of view initially to the contemporary understanding that people are of great value to the success of organizations, theoretical lines were created that help managers to better understand how to deal with your employees. Among these, studies on the subject of job satisfaction and their relation with the performance and development of employees and organizations emerge. In this sense, this study had as objective to identify the degree of satisfaction of the administrative technicians of the Faculty of Health Sciences of Trairi - FACISA / UFRN. For this, a descriptive study was performed using a validated questionnaire with a quantitative approach, based on the Work Satisfaction Scale (EST). The study was based on five variables that contribute to job satisfaction: satisfaction with co-workers, satisfaction with the salary, satisfaction with the boss, satisfaction with the nature of work and satisfaction with promotions. The results indicate that the interviewed employees are generally satisfied with the performance of their tasks and the existing relationships, however there are some relevant points of dissatisfaction that must be worked out, for example in the dimension related to the perceptions related to the salary, in which the second figure dissatisfaction in all questioning.