Análise dos estudos sobre logística reversa: a opinião de estudantes do Curso de Administração em relação a práticas de descarte

Abstract

The objective of this study is to evaluate the opinion of students of the Business Management course of the 8th period about knowledge of reverse logistics practices regarding the disposal of solid waste from cell phones. Therefore, we sought to verify the interviewees notions about reverse logistics, sustainability and the disposal of solid waste from cell phones. An applied quantitative research was carried out, whose technical procedure was the use of forms, in which information related to the profile, consumption habits and understandings regarding the disposal of solid waste were obtained. Data collection was based on the application of a questionnaire to consumers of cell phones. The results obtained show that the motivations of the interviewees in relation to the replacement of cell phones are due to signs of malfunction or complete exhaustion of the cell device, leading them to keep or sell the old device. It is valid mentioning that this practice does not prevent the risk of improper disposal, one day eventually, they may end up in landfills. It was also found that they have coherent opinions about reverse logistics practices, only a small part of the students had a formed opinion about actions of companies that perform reverse logistics for disposal purposes. We can conclude that the interviewees have notions of reverse logistics and choose to buy sustainable products, but they do not have incentives to exercise the disposal, either because they do not know the incentives to practice, either by manufacturers or the government.