Uma definição de método instrumental para diagnóstico de clima organizacional em instituição de ensino superior

Abstract

The organizational climate, due to its influence on workers' behavior, has aroused interest among researchers and managers of organizations. In order to better understand the characteristics of the organizational climate and, thus, enable the climate management process, a precise and valid diagnostic method must be adopted by the actors who propose to develop practices on this phenomenon. In view of this need, the present academic work, in the format of a technical product, has the general objective of defining an instrumental method for diagnosing the organizational climate to be proposed for the Federal University of Rio Grande do Norte - UFRN. To support this proposal, a research was carried out, configured as exploratory and descriptive, with a mixed approach, with the purpose of mapping the practices of diagnosis and management of the organizational climate in IFES of Brazil, in order to understand the national panorama on the subject matter, as well as conducting a survey of the instruments used by these IFES. Of a total of 67 IFES considered in the aforementioned research, only six stated that they have the practice of diagnosing organizational climate in an institutionalized way in the organization. Instruments were raised in the literature to analyze a group of judges from the proposed institution to assess instruments of organizational climate. Four instruments underwent analysis and evaluation, one of which was chosen by this group as the most suitable for use by UFRN, in the climate diagnosis process.