Melhoria do processo de acompanhamento de acidente no trabalho no Ceres Caicó

Abstract

Problems related to the work accident registration activity in Ceres are reported by the Occupational Safety sector, causing slowdowns and hindering the prevention of new accidents. Based on this, this work aims to improve the work accident monitoring process at CERES/UFRN, aiming to correct information loss, communication, and slowness issues. The work methodology is qualitative research, with interviews being conducted. BPMN modeling will be performed using the HEFLO modeling tool, chosen for its feature set. The modeling was focused on the input via CAT-SIGRH and structured into macro-processes and subprocesses for better understanding and organization, where improvement points were identified in the subprocesses. The study discusses the limitations of the research, such as the lack of modeling simulation and a test environment for practical validation of the modifications, in addition to the absence of in-depth data analysis to extract relevant indicators and metrics. Finally, future work is suggested, such as implementing the simulation, creating a test environment, analyzing historical data, and integrating with existing information systems, in addition to expanding the modeling to other forms of input and conducting usability tests, aiming to complement the study and contribute to the optimization of the work accident monitoring process at CERES/UFRN