Use este identificador para citar ou linkar para este item: https://repositorio.ufrn.br/jspui/handle/123456789/19150
Título: Empowerment in the context of user-generated content in the travel industry: a research model proposal
Autor(es): Mendes Filho, Luiz Augusto Machado
Palavras-chave: User-Generated content;Empowerment;Psychological empowerment;Travel industry
Data do documento: 2014
Citação: MENDES FILHO, Luiz Augusto Machado. Empowerment in the context of user-generated content in the travel industry: a research model proposal. El Periplo Sustentable, Mexico, v. 14, p. 4-20, 2014. Disponível em: <http://www.redalyc.org/articulo.oa?id=193432842002>. Acesso em: 21 maio 2015.
Resumo: When people use the Internet to obtain travel information, they do research about the trip on the Internet, and read and generate content and reviews. Such user-generated content (UGC) can empower the traveler by giving them the opportunity to receive and pass on recommendations based on their travel experiences. However, our understanding of the role of empowerment in the UGC context in the travel industry is limited. The aim of this theoretical paper is to conceptualize the UGC issue using an empowerment concept derived from the psychological empowerment theory. By employing the psychological empowerment model, it is proposed that a research model of empowerment in the context of UGC in the travel industry can be formed through competence, self-determination, meaning, and impact. The main significance of this research is the conceptualization of empowerment in the context of UGC in the travel industry. What makes this empowerment distinct to the existing perspectives is its measurable context
URI: http://repositorio.ufrn.br:8080/jspui/handle/123456789/19150
ISSN: 1870-9036
Aparece nas coleções:CCSA - DETUR - Artigos publicados em periódicos

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