Diagnóstico do conhecimento previdenciário na comunidade acadêmica: um projeto de intervenção para a Universidade Federal do Rio Grande do Norte

Abstract

Social security law has been through many reforms since the Federal Constitution of 1988, which gives rise to doubts among those eligible to require provision for retirement pensions. In a public institution with nearly 5500 workers, these doubts can be even more noticeable given the size of the institution. The aim of this study was to evaluate the level of knowledge regarding social security retirement pensions of the workers of a higher education federal institution who already have the right to retirement or who will be eligible to it in the next 5 years. With this result, it was possible to diagnose this knowledge within the institution aiming its use for future improvements. The research instrument for data collection was the questionnaire with the target audience, characterizing them and formulating questions that highlighted possible doubts. Additionally, the perception of respondents as to the dissemination of this knowledge within the institution was studied, evaluating existing tools and suggesting improvements for the current strategy. The diagnosis was carried out through the crossing of data collected by the instrument and data obtained by means of qualitative and quantitative analysis of digital spreadsheets. Lastly, an improvement plan to the existing management tools was elaborated, as well as a strategy for greater dissemination of social security knowledge within the institution, which, if implemented, could generate institutional value.