Gestão da informação e do conhecimento organizacional: uma avaliação no setor de carcinicultura do Rio Grande do Norte

Abstract

In this work we present a survey that investigates the theme entitled "Information Management and Knowledge Management" in the Shrimp Industry in the State of Rio Grande do Norte. The study was motivated because of the gap due to sources of systematic information on the topic in the shrimp farming industry in the State of Rio Grande do Norte. For the development of the research was used to document research and literature to support the theme, and an applied research with a qualitative, descriptive and exploratory, with the technical survey procedures. The research identified the existence of nine companies that hold the shrimp processing process in the state. Four of these companies, which represent approximately 50% of the improvement of the state, participated in this study. Companies participating in the study received on-site visit and evidence collection occurred registration files, interviews and direct observation. As a result, it was highlighted that the companies analyzed assimilate the importance of information management, and the two largest companies already use Enterprise Resource Planning (ERP). For knowledge management was found that only one of four companies surveyed have a special treatment, developing learning and growth of its employees, thus becoming a reference for benchmarking in the sector. Note also that the perception of managers of the companies surveyed there are not many investments in information management and knowledge due to limited resources.