Modelo multicritério de apoio a decisão para o problema de classificação de materiais e medicamentos em um hospital universitário

Abstract

To reach a good level of functioning, each and every organization needs to define stock levels that are adequate for its supply. In order to support the planning and control of s tocks, there is a classification method known as ABC, which categorizes the it ems in stock considering only one criterion, which is usually the demand or the unit cost of the item. In hospitals, classifying items in stock according to a single criterion ma y not be efficient for managing and optimizing the stock, as there are other c riteria to consider, such as obsolescence and criticality of the item. Thus, this study aimed to propose a multicriteria decision support model to assist in classifying the stock of materials and medicines in a university hospital. The study methodological ly followed 3 broad phases: preliminary; modeling and choice; and finalization. The first phase identified the process actors, objectives, criteria and alternatives; in the secon d phase there was the choice and execution of the multicriteria decision metho d to solve the problem (classification FITradeoff). Finally, in the third phase, the analysis and validation of the results was carried out. At the end of the process, the decisi on model was considered valid, as the classification of materials and medicine s was obtained according to the reality of the stock and it will be possible to make purchasing decisions based on the perspectives of the model presented, optimizing the stock o f materials and medicines.