Machado, Flávia Christiane de AzevedoSilva, Janmille Valdivino daOliveira, Suelen Ferreira de2023-11-082023-11-082022MACHADO, Flávia Christiane de Azevedo; SILVA, Janmille Valdivino da; OLIVEIRA, Suelen Ferreira de. Indicators for evaluation of specialized dental centers by experts consensus method. Revista Ciência Plural, [S.l.], v. 8, n. 2, p. 1-33, 7 mar. 2022. Universidade Federal do Rio Grande do Norte - UFRN. DOI: http://dx.doi.org/10.21680/2446-7286.2022v8n2id23954. Disponível em: https://periodicos.ufrn.br/rcp/article/view/23954. Acesso em: 19 out. 2023.e2446-7286https://repositorio.ufrn.br/handle/123456789/55211Specialized Dental Centers should support Primary Health Care within medium complexity. Objective:Build performance indicators based on a logic model that illustrates the resources, activities, products, and results required by a Specialized Dental Center to fulfill its mission. Methodology:To validate them, teachers, middle managers and managers (n = 6) assigned a score (0-9) to each attribute (validity, sensitivity, specificity, relevance, simplicity, cost-effectiveness, opportunity) of the indicators, before and after group discussion. Results:From 82 initial indicators, 63 were considered important by consensus (median ≥7; interquartile distance ≤2) related to motivation for work; absenteeism to the consultations; organizational atmosphere; patient safety; participative management; financial resources; productivity; health education and interaction Specialized Dental Center/Primary Care formed the final matrix that envisages to subsidize performance evaluations, mainly based on work processes. Conclusions:The final indicator matrix is consistent with the discussions, where it was essential to propose indicators, focusing on the work processes developed and the integration of primary health care and specialized dental centers in favor of the health network. Thus, it seeks to constitute a self-assessment tool that verifies how the work processes in the specialized dental centers align with the organizational values of primary health careoral healthsecondary carehealth evaluationhealth services researchsaúde bucalpesquisa sobre serviços de saúdecuidados secundáriosavaliação em saúdeIndicators for evaluation of specialized dental centers by experts consensus methodIndicadores para a avaliação de centros odontológicos especializados pelo método do consenso de especialistasIndicadores para la evaluación de centros dentales especializados por método de consenso de expertosarticlehttps://doi.org/10.21680/2446-7286.2022v8n2ID23954