Gurgel, André MoraisSousa, Daniel Galvão2023-01-092023-01-092022-12-12SOUSA, Daniel Galvão. Elaboração de um artefato para acompanhamento do planejamento de compras de uma universidade federal. Orientador: André Morais Gurgel. 2022. 83f. Dissertação (Mestrado Profissional em Gestão de Processos Institucionais) - Centro de Ciências Humanas, Letras e Artes, Universidade Federal do Rio Grande do Norte, Natal, 2022.https://repositorio.ufrn.br/handle/123456789/50881The objective of this work is to build an artifact to assist in the improvement and innovation of UFRN's purchasing planning. Therefore, a qualitative, prescriptive empirical research carried out, using the Design Science Research method. After building the theoretical artifact and having carried out a systematic literature review, the construction of the artifact began, with Design Thinking as the main approach. The results built in the period from November 2021 to June 2022, having as locus the Purchasing Directorate, notably, the Purchasing Planning and Management Division. As a data collection instrument, for the awareness and suggestion phases, a documental verification of the instruments Preliminary Digital Technical Study and Term of Reference was carried out; hermeneutic analysis of the normative instructions regarding the planning of public acquisitions. From there, the artifact developed, using the Trello tool. Finally, the evaluation carried out through an interview with the purchasing managers. In conclusion, the artifact proved to be an adequate instrument to assist in the monitoring of the purchase planning process at UFRN with great potential for applicability.Acesso AbertoInovaçãoDesignPlanejamento em compras públicasElaboração de um artefato para acompanhamento do planejamento de compras de uma universidade federalmasterThesisCNPQ::CIENCIAS HUMANAS