Araújo, Richard Medeiros deSales, Sheyla Fernandes2016-12-282016-12-282016-06-17SALES, Sheyla Fernandes. Processo de pagamento de pessoal militar e civil do Comando da Aeronáutica: um estudo do risco e da eficácia. 2016. 63f. Dissertação (Mestrado Profissional em Gestão Pública) - Centro de Ciências Sociais Aplicadas, Universidade Federal do Rio Grande do Norte, Natal, 2016.https://repositorio.ufrn.br/jspui/handle/123456789/21526This research aimed to understand the efficacy and the risk of the payment process of the Air Force Command staff, in the period between 2006 and 2015. The methodology was descriptive, documentary and field with a qualitative approach. The empirical model was mainly based on the authors Padoveze and Bertolucci (2013), Dias (2008), Reis e Machado Jr. (1994) and Steinberg et al. (2003), and other authors that addressed risk assessment and effectiveness in government process. The universe of subjects comprised representatives of the three main organs of the Brazilian Air Force involved with the personal payment process: Subdirectorate Personnel Payment (SDPP), Directorate of Personnel Management (DIRAP) and Subdirectorate of Inactive and Pensioners (SDIP) totaling 10 subjects. They were adopted, such as data collection instrument, semi-structured interviews or partially structured which were treated by content analysis. Among the main results, it is that the analysis of the risk of payment of military personnel shows that the Air Force Command should prioritize mitigation mainly the constant risk of dark gray band, whose probability and impact fall into the higher levels, which are: improper granting of amnesty, illegal registration of service time, military pension qualification with misrepresentation, illegal accumulation of benefits / pensions or public office, misuse of military resources / deceased pensioners, licensed or transferred through unredeemed advance. As for the civilian payment risk assessment, we highlight the following risks framed in higher levels: not proportional payment of gratuities of civil pension diversion of military resources / deceased pensioners, illegal civil pension minor under guard, breach of parity of benefits in the civil pension with the remuneration of the effective position of the deceased, wrongly paid readjustments, illegal registration of service time, illegal civil pension eldest son public office occupier and illegal accumulation of benefits / pensions or public office . Finally, it is concluded that the process of payment Air Force Command staff is effective in mitigating the risk now established due to the existing control tools.Acesso AbertoRiscoEficáciaPagamento de pessoalmasterThesisCNPQ::CIENCIAS SOCIAIS APLICADAS: GESTÃO PÚBLICA