Caricio, Marcelo RiqueFonseca, Michelle Carneiro2022-02-072022-02-072021-12-01FONSECA, Michelle Carneiro. Gestão de materiais de consumo do Hospital Maternidade do Divino Amor. 2021. 150f. Dissertação (Mestrado Profissional em Gestão de Processos Institucionais) - Centro de Ciências Humanas, Letras e Artes, Universidade Federal do Rio Grande do Norte, Natal, 2021.https://repositorio.ufrn.br/handle/123456789/45861The hospital is a complex organization, where a vast division of labor with high specialization is required and requires efficient administration. The improvement and efficiency of the logistics management of materials in the hospital sector still has a long way to go. The Materials and Sterilization Center (CME) has a history that has been following surgical procedures, with the goal of ensuring better conditions for surgery and invasive procedures in post-surgical care. This work aimed to implement and validate material control protocols in a CME of a Hospital. This is a methodological study with a quantitative and qualitative approach for the construction and validation of content and appearance of six work instruments. This research is classified as: descriptive research, action research and bibliographic research. The study population consisted of one hundred percent of professional nurses working in the sector, constituting a group formed by 04 (four) professionals. For this research, questionnaires were developed to validate the protocols and for the construction of these, the model for assessing the difficulty and convenience of educational materials was used, translated into Portuguese and after adaptations, called Suitability Assessment of Materials (SAM), which analyzed aspects related to objectives, organization, writing style, appearance and motivation of the educational material. For this research, this level of agreement was used. Most of the judges' suggestions were accepted, except to arrange the items in alphabetical order. To validate the content of the protocol, a scale of the type was created. Lirked with five points, where each answer is given a score. Response gradients will be: 0 = strongly disagree, 1 = disagree, 2 = neither agree nor disagree; 3 = Agree, 4 = Totally Agree”. When analyzing the content validity, the results obtained by calculating the CVI proved to be valid since the value of the total level of agreement between them was 0.94, which corroborates the agreement rate considered in this research, that was above IVC greater than or equal to 0.80. The construction of management control instruments conceived the development of tools with potential for innovation to support decision-making by nursing professionals in the sector and thus better manage stocks, as well as the records in the protocols, provide security for the teams.Acesso AbertoGestão de materiaisProtocolosHospitalmasterThesis