Carvalho, Andrea VasconcelosOliveira, Andriê Bezerra de2019-05-092019-05-092019-02-22OLIVEIRA, Andriê Bezerra de. Auditoria de inteligência para a gestão de coleções na biblioteca da Assembleia Legislativa do Rio Grande do Norte. 2019. 214f. Dissertação (Mestrado Profissional em Gestão da Informação e do Conhecimento) - Centro de Ciências Sociais Aplicadas, Universidade Federal do Rio Grande do Norte, Natal, 2019.https://repositorio.ufrn.br/jspui/handle/123456789/27048Information Management contributes to optimize the informational flow according to the demands and informational requirements of the organization. In the library environment, Information Management is accomplished through Collection Management, which aims to manage the life cycle of the items in the collections to make them more accessible. In This Panorama, the Intelligence Audit, which is characterized as a type of Audit of Informational Assets, offers the operational tooling to evaluate the management of informational assets, its components, as well as the relationship with the environment, Providing subsidies for its improvement. Thus, this research has as its main objective to audit the Information Management in the Library Congressman Márcio Marinho, categorised, theoretically, as a Parliamentary Library, which is part of the structure of the Escola da Assembleia Legislativa do Rio Grande do Norte (EALRN). The specific objectives are: a) to analyze the adequacy of the acquis to the informational needs of users and to the maintenance organization; b) Identify strengths and weaknesses of collection management; c) Verify that the objectives of the library are being achieved; d) Propose recommendations that contribute to the establishment of a Collection Management policy. The methodology is based on the model of the Intelligence Audit of the author Carvalho, A. (2010), which audits and relates internal and external aspects for an organizational holistic evaluation, in this case adapted to the library in the public legislative sector. The Collection Instruments adopted were: questionnaire, semi-structured interview, observation and documentary research. Data analysis is based on descriptive statistics and content analysis. The stages of the study were: a) analysis of the environment, encompassing the interests of the library users and environmental factors that influence the performance of the Assembleia Legislativa do Rio Grande do Norte; b) Internal analysis of the maintenance Organization (EALRN); c) Analysis of the information environment of the Library and Collection Management; d) Cross- sectional analysis of all the plans studied, interrelating the audited aspects and pointing out the findings and recommendations to improve the management of the Library collection. The results obtained demonstrate that the Information Management in this library is incomplete and needs to better understand its surroundings, correct the management of its informational resources, as well as to know its network of actors and diversify its channels of Communication to improve the satisfaction rate of its users.Acesso AbertoGestão da informaçãoBiblioteca parlamentarGestão de coleçõesAuditoria de ativos informacionaisAuditoria de InteligênciamasterThesisCNPQ::CIENCIAS SOCIAIS APLICADAS: GESTÃO DA INFORMAÇÃO E DO CONHECIMENTO