Coelho, Izabel de MedeirosAraújo, Talita Maria2016-04-182022-06-152016-04-182022-06-152015-12-02https://repositorio.ufrn.br/handle/123456789/48115This work has as its theme the importance of an internal control in the business environment, aiming to identify the contributions of using this control within a business in ice cream manufacturing area and how this contribution can help in decision making. The methodology used was a case study which was intended to investigate the internal control within the company's activities and thus have basis and prove the relevance of this. It has been verified, for some time now, a growing up number of studies focused on the relevance of an internal control in a business context, this study aimed to demonstrate this relevance in a small enterprize, in ice cream industry, and try to show its importance in making decisions for managers. This work aims to make some considerations about the theme, comparing what was seen in reading of the tchosen texts and the opinion of the universe researched. The theoretical construction enabled to emphasize the vision of the businessman and the listened employees. For this, was realized a review of the relevant literature, covering sequenced articles who could represent, in some way, how the respondents absorve the approached theme. With that objectives were achieved, since it brought answers and evidence that internal control is essential in a company that wants to keep growing and to remain on the market.openAccessControle internoRelevânciaEmpresabachelorThesis