Araújo, Daniel Sabino Amorim dePaiva, Iuri Cabral2024-04-112024-04-112023-12-22PAIVA, Iuri Cabral. Explorando padrões de empréstimos na Biblioteca Universitária Zila Mamede: um estudo de caso com perspectiva preditiva. Orientador: Dr. Daniel Sabino Amorim de Araújo. 2023. 133f. Dissertação (Mestrado Profissional em Tecnologia da Informação) - Instituto Metrópole Digital, Universidade Federal do Rio Grande do Norte, Natal, 2023.https://repositorio.ufrn.br/handle/123456789/58116The university library has become a longstanding institution within universities, playing a crucial role in supporting the teaching-learning process, research, and university extension. One of its most significant aspects is the loan of informational materials, especially books, to its users. Understanding the profile of users who make these loans and contextualizing their needs is essential for effective planning and optimized resource management within the library. In this context, this study aims to investigate the dynamics of book loans in the circulating collection of the Zila Mamede Central Library (BCZM), with the goal of anticipating user demands through the analysis of historical loan data. Initially, Exploratory Data Analysis was employed to understand relevant aspects of the interaction between students and the library, using loan data and information associated with students’ academic lives. A clustering, performed through K-means and Hierarchical Clustering algorithms, allowed the identification of distinct user profiles in the library, enriching the understanding of each group’s specific needs. Finally, as a case study, the Random Forest and SARIMA models were used to predict book loans in the area of Mathematics and Natural Sciences for the year 2019, using consolidated data on a weekly and monthly basis. The results indicate that students who use loan services tend to have a higher academic completion rate and a lower incidence of withdrawals and cancellations. Regarding prediction models, both SARIMA and Random Forest proved promising in identifying trends in loans, highlighting their applicability to the Zila Mamede Central Library. This study not only contributes to a deeper understanding of the dynamics of book loans but also provides valuable insights for the library to proactively anticipate user needs, thereby improving the effectiveness of its operations.Acesso AbertoBiblioteca universitáriaEmpréstimos de livrosPredição de empréstimosmasterThesisCNPQ::ENGENHARIAS