Cruz, Giovanna Karinny PereiraAmaral, Aline Débora Vieira do2023-06-302023-06-302023-06-16AMARAL, Aline Débora Vieira do. Cultura de notificação de eventos adversos em uma Unidade de Terapia Intensiva. Orientadora: Giovanna Karinny Pereira Cruz Andrade. 2023. 19f. Trabalho de Conclusão de Curso (Tecnologia em Gestão Hospitalar)- Escola de Saúde , Universidade Federal do Rio Grande do Norte, Natal, 2023.https://repositorio.ufrn.br/handle/123456789/52951The present study aimed to analyze the culture of reporting adverse events from the perspective of professionals in the intensive care unit of From a public institution that makes up the Maternal and Child Care Network of the municipality of Natal, state of Rio Grande do Norte, Brazil. This is an epidemiological, cross-sectional, descriptive and analytical study with a quantitative approach that addressed the culture of reporting adverse events in the environment of an Intensive Care Unit. Data were collected through the Hospital Safety Culture E-questionnaire, a total of 68 professionals who worked directly and/or indirectly in patient care participated in the survey, including nursing technicians (39.71%), physiotherapists, therapists occupational therapists and speech therapists (13.24%), nurses (11.76%), radiology, laboratory and pharmacy technicians (11.76%), clinical staff physicians (8.82%), pharmacists (5.88%) , nutritionists (2.94%), and others (5.88%). As for the culture of reporting incidents/adverse events, it was identified that 79.41% of the participants reported not having made any notifications in the last 12 months. The dimensions Frequency of reported events (47.8%), Openness to communication (48.9%), Feedback and communication about errors (49.5%) and Non-punitive response to errors (24.53) were classified as fragile considering who had a percentage of positive responses below 50%. The present study made it possible to reflect on the reporting culture as a dimension of patient safety that seeks to create a positive environment for reporting incidents and formulating actions and managing changes mediated by a continuous process of organizational learning.Attribution 3.0 Brazilhttp://creativecommons.org/licenses/by/3.0/br/segurança do pacienteevento adversocultura organizacionalgestão de segurançaqualidade da assistência à saúdebachelorThesis