Rego, Denise Pereira doFalcão, Thayza Menezes Gouveia de Medeiros2022-03-142022-03-142021-11-10FALCÃO, Thayza Menezes Gouveia de Medeiros. Caminhos e descaminhos do teletrabalho em tempos de pandemia nas universidades federais. 2021. 92f. Dissertação (Mestrado Profissional em Gestão de Processos Institucionais) - Centro de Ciências Humanas, Letras e Artes, Universidade Federal do Rio Grande do Norte, Natal, 2021.https://repositorio.ufrn.br/handle/123456789/46569As a reflection of globalization, information and communication technologies in the work environment have been undergoing a complex remodeling. In the last year, numerous changes were necessary, considering the world scenario resulting from the coronavirus pandemic (COVID-19). In this new context, the practice of telework gains momentum. Despite the excellent adhesion in several productive sectors, the promises of advantages and a particular "enchantment" about this type of work, the complaints, although veiled and sometimes not legitimized by the community, nor by the organizations themselves, invite a closer look at another important aspect: precariousness in telework. This study aimed to discuss the effects of implementation and adherence to telework among administrative technical servers within the scope of Federal Universities. It tried to detail the specifics and job changes due to adherence to the remote modality and identify the impacts of teleworking on health and wellbeing, considering the complaints about the precariousness of work processes from the adherence to such modality. The research was based on a qualitative approach, a study of Integrative Literature Review (IR). The data obtained indicated that, within the scope of public institutions of higher education, technical administrative employees were impacted by the effects of a sudden implementation and without proper support during the pandemic period. A large contingent reports that the minimum conditions for the execution of telework were not ensured, considering that part of the servers did not have the resources to do so and that the adopted model negatively affected their private life and well-being. It is concluded that it is necessary to improve the management of work processes so that, regardless of the modality, workers distance themselves from practices that compromise their health and, consequently, institutional health.Acesso AbertoTeletrabalhoPrecarizaçãoTécnico administrativoServidor públicomasterThesis