Araújo, Verbena SantosSilva, Mariane Elivânia2021-12-102021-12-102021-09-24SILVA, Mariane Elivânia. Harmonização energética emergencial: plano de intervenção para um serviço de práticas integrativas e complementares em saúde. 2021. 145f. Dissertação (Mestrado Profissional em Práticas de Saúde e Educação) - Escola de Saúde, Universidade Federal do Rio Grande do Norte, Natal, 2021.https://repositorio.ufrn.br/handle/123456789/45324Integrative and complementary health practices represent a set of resources capable of acting on different aspects of health, providing both health recovery and prevention of diseases and injuries, whether physical or mental. The Federal University of Rio Grande do Norte has a laboratory specialized in integrative practices, where emergency energy harmonization is performed, in which the Serciente that presents any type of imbalance resulting from physical, emotional and/or energetic overloads is immediately welcomed, functioning as a kind of "prompt care", during this service are used the practices of Reiki and Massage as strategies to promote energy rebalancing. The motivation for this study was to enable strategies to qualify harmonization care based on the knowledge of professionals working in this care, identifying the difficulties, potentialities and suggestions for improvement, and thus organizing the work process, aiming to build an intervention plan for emergency energy harmonization. This is an exploratory-descriptive study, with a mixed approach, with the design of the Convergent Care Survey (PCA). The methodological path was composed of participant observation, analysis of medical records, as the intention of knowing the profile of the sercientes assisted in the harmonization; application of a questionnaire to know the profile of therapists working in the care, in addition, interviews were conducted with the participants to know their perception of the care; A working group was formed with the purpose of elaborating the actions of the intervention plan, and to guide this group, the Altadir Method of Popular Planning (MAPP) was used. The empirical material was worked from the discourse technique of the collective subject and to assist in the data processing, the Software DSCsoft20 was used, in addition, the numerical data of the research were evaluated using simple statistical analysis using an Excel spreadsheet. All forms of interaction with study participants used remote/virtual means. The results of this work pointed to the real need to create an intervention project based on the previous knowledge of the research subjects and their needs related to the work process and are presented in the form of two articles, one of the articles published in a journal of international scope, and the technical product entitled: Intervention Plan for the care of Emergency Energy Harmonization. The creation of the intervention plan for the care of Emergency Energy Harmonization can contribute to health the main difficulties of the sector, in addition, awakening in the team, a greater engagement to the service, since the active participation in the process of construction of the instruments used in the service, promotes a greater motivation to perform the work in an organized way and always aiming at the offer of a quality service.Acesso AbertoTerapias complementaresPlanejamento estratégicoPlanejamento em saúdemasterThesis