Silva, Gislainy Laíse daFaçanha, Luan Firmino2018-12-112021-09-222018-12-112021-09-222018-11-29FAÇANHA, Luan Firmino. Hospitalidade virtual nos meios de hospedagem da Via Costeira (Natal/RN). 2018. 27f. Trabalho de Conclusão de Curso (Graduação em Turismo), Departamento de Turismo, Universidade Federal do Rio Grande do Norte, Natal/RN, 2018.https://repositorio.ufrn.br/handle/123456789/37634The use of the internet in the everyday of people provokes changes in the way relate and how communicate, and is seen as an important tool for the realization of search of information, between them in the area of tourism. That way this article is intended to show the presence of virtual hospitality in means of hosting in Natal/RN, and the relationship between them, and the conceptualization of a virtual hospitality system. In the virtual environment, the tourist activitie in the means of hosting is a of way to distinguish from the others, through a communication that precedes even before the reservation of a housing unit. The applied methodology was based on the study process that is reasoned on the practice of the descriptive exploratory research and on a qualitative research, was used still the method of the participant observation and hidden client. The data analysis was performed using the technique of Analysis of Content. It was examined many of the hotels still have a virtual environment for excellence in service that could act as competitor strategy.Attribution-NonCommercial-NoDerivs 3.0 Brazilhttp://creativecommons.org/licenses/by-nc-nd/3.0/br/InternetHospitalidade VirtualMeios de HospedagemSites HoteleirosVirtual HospitalityMeans of HostingHoteliers WebsitesbachelorThesis