Lopes, SocratesSouza, Viviane Kelle de Araújo2025-03-102025-03-102025-01-29SOUZA, Viviane Kelle de Araújo. Business Process Outsourcing (BPO): ferramenta estratégica para escritório contábil. Orientador: Sócrates Dantas Lopes. 2025. 42 f. Trabalho de Conclusão de Curso (Bacharelado em Ciências Contábeis) - Departamento de Ciências Exatas e Aplicadas, Centro de Ensino Superior do Seridó, Universidade Federal do Rio Grande do Norte. Caicó, RN, 2025.https://repositorio.ufrn.br/handle/123456789/62968This paper aims to investigate the use of financial BPO (Business Process Outsourcing) as a strategic tool for accounting firms, examining in depth the challenges and opportunities associated with its adoption and implementation, as well as the main advantages and disadvantages of financial BPO in accounting offices. The research addresses the challenges and opportunities of this tool, focusing on the modernization of accounting services and the improvement of competitiveness for firms that adopt it. Based on a qualitative study, with a literature review and interviews with managers of accounting firms, the study identifies the main benefits of financial BPO, such as cost reduction, improved operational efficiency, and support for strategic decision-making. Additionally, it highlights the challenges faced during implementation, such as process adaptation and client awareness. The paper concludes that financial BPO is an effective solution to diversify services, add value to clients, and strengthen the position of accounting firms in a highly competitive marketBusiness Process OutsourcingBusiness OutsourcingBPO FinanceiroGestão financeiraFinancial BPOFinancial managementBusiness Process Outsourcing (BPO): ferramenta estratégica para escritório contábilBusiness Process Outsourcing (BPO): strategic tool for accounting officesbachelorThesisCNPQ::CIENCIAS SOCIAIS APLICADAS