Medeiros, Hélder Pacheco deSilva, Meriane Ferreira da2016-08-032021-10-052016-08-032021-10-052016-06SILVA, Meriane Ferreira da. A gestão democrática, o gestor escolar e seu papel na resolução de conflitos. 2016. 24f. Trabalho de Conclusão de Curso (Licenciatura em Pedagogia a Distância), Centro de Educação, Universidade Federal do Rio Grande do Norte, Natal, 2016.https://repositorio.ufrn.br/handle/123456789/41846The school has changed throughout history, but despite all the changes taking place, it was not removed due importance. The school, considered extension of the family, otherwise assumed increasing importance in society, especially the contemporary, yet shy, the idea of ​​freedom linked to knowledge. How could it be otherwise, given that the school deals with human beings, read this institution with divergent interests, faces different challenges and therefore needs to face conflicts. Here comes the role of school management which, through the school management should put an end to these conflicts. However, conflicts are fomented by constant challenges and the incessant movement of introjection-projection. Among these, there are inevitably those who go beyond the scope of the school, because, regardless of whether they are reflected in the school, were born of it and thus require solutions that another part also arising out. Thus, it appears that the success of school management can not be attributed solely and entirely to itself, which should, rather, consider the other actors and segments of society that must be involved in achieving and materialization of well thought out democratic management the example of social, family, political, economic and others that streamline in society and influence the conflicts herein. Thus, fixed and certain significant role of school management in school conflicts, it is equally certain that the face of these conflicts has viability if not taken over by other social institutions beyond the school and its management. Otherwise, it must be the burden school principal not compatible with his strength and with the assumed mission, characterizing serious dissent upstaging only to school failure in school management.openAccessGestão escolarGestor escolarConflitos na escolaGestão democráticabachelorThesisEducação