Ferreira, Antônio CarlosGondim, Rose Martins2023-12-202023-12-202023-12-05GONDIM, Rose Martins. Análise do clima organizacional na percepção dos colaboradores voluntários do Ministério Infantil de uma Igreja Evangélica de Natal/RN. Orientador: Antônio Carlos Ferreira. 2023. 65 f. Trabalho de Conclusão de Curso (Graduação em Administração) - Departamento de Ciências Administrativas, Universidade Federal do Rio Grande do Norte, Natal, 2023.https://repositorio.ufrn.br/handle/123456789/56375The organizational climate refers to the internal aspects of the organization, the psychological environment and the characteristics of the company, it is psychologically perceptible and is particularly related to the motivational characteristics of the organization's internal environment, and it is important in religious institutions, as it impacts the quality of voluntary service. In this sense, the present study analyzes the perception of volunteer employees of the Geração Futuro Children's Ministry, of an Evangelical Church in Natal/RN, about the organizational climate existing in the ecclesiastical space, based on Álvaro Tamayo's model. The research, characterized as exploratory and descriptive, is based on a bibliographical review, focusing on organization, religious organization, people management, volunteering and organizational climate, carried out field research and questionnaire application, with a universe of 29 respondents. The answers reveal the level of agreement or disagreement regarding the variables: commitment, working conditions, communication, leadership, interpersonal relationships, compensation and recognition. Commitment and communication at work were the variables that showed the highest percentages of agreement, with percentages close to 98%. Interpersonal relationships were the ones with the highest level of disagreement, approximately 7%. Therefore, the results reveal the need for actions aimed at the variable with the highest percentage of disagreements, aiming to change the perception of volunteers and favor empathy, motivation, satisfaction and performance of volunteers in their various environments and work schedules, contributing thus for the highest quality of service provided, voluntarily.clima organizacionalvoluntariado nas organizaçõesOrganização Religiosagestão de pessoasbachelorThesisCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO