Vivacqua, Carla AlmeidaGodeiro, Diego Philipe de Oliveira2014-12-172014-12-122014-12-172008-07-21GODEIRO, Diego Philipe de Oliveira. The influence of organizational culture in the process adoption of Six Sigma quality practices: an exploratory study of the segment of pharmacy of manipulation from Rio Grande do Norte State. 2008. 142 f. Dissertação (Mestrado em Estratégia; Qualidade; Gestão Ambiental; Gestão da Produção e Operações) - Universidade Federal do Rio Grande do Norte, Natal, 2008.https://repositorio.ufrn.br/jspui/handle/123456789/14891In recent debates about the issues of quality, the theme organizational culture and Six Sigma has appeared ever more frequently. In this context several authors suggest that the adoption of Six Sigma practices is influenced by culture. This work focuses on the relationship of organizational culture and quality to the practices of Six Sigma quality. Thus a descriptive-exploratory and correlational study of forty pharmacies of manipulation from Rio Grande do Norte was undertaken. Data collection identified features of companies and the level of use of the practices of Six Sigma quality that have been identified in the literature. For the Organizational Culture evaluation was used the Competitive Value Model (Cameron & Quinn, 1996), tested on north-American organizations and considered a high value academic and professional instrument. This model has been involved with the taximetrics created by Cameron who classifies quality culture in four levels. The results suggest that the Group and Developmental cultures are associated with higher levels of use of the practices of Six Sigma quality than the Rational and Hierarchical Cultures. Regarding the levels of the culture s quality, the highest levels were most frequently cited in Errors Prevention and Perpetual Improvement and Creativity, being the last one more positively related to the Six Sigma indicatorsapplication/pdfAcesso AbertoCultura organizacionalSistemas de gestão de qualidadeCultura Seis SigmaOrganizational cultureQuality management systemSix Sigma CulturemasterThesisCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO