Medeiros, Soraya Maria deSousa, Yanna Gomes de2017-03-232017-03-232016-12-02SOUSA, Yanna Gomes de. Cargas psíquicas de trabalho em profissionais de enfermagem inseridos nos Centros de Atenção Psicossocial III. 2016. 154f. Dissertação (Mestrado em Enfermagem) - Centro de Ciências da Saúde, Universidade Federal do Rio Grande do Norte, Natal, 2016.https://repositorio.ufrn.br/jspui/handle/123456789/22437This study aimed to analyze the factors that contribute to generation of psychic workloads and work overload of nurses inserted in CAPS III. It is an exploratory and descriptive study with a quantitative approach. Data collection occurred in the period between August and September 2016, using two specific instruments: (1) semi-structured interview map, recorded in MP4 device that aimed to identify feelings of pleasure and experienced suffering in the workplace the psychic loads and defensive strategies for suffering of coping at work and (2) labor Impact Assessment Scale Mental Health Services - IMPACT-BR in order to evaluate the work overload. We interviewed 46 nursing professionals active in CAPS III of the municipalities of Campina Grande and Joao Pessoa. The treatment and analysis of the speeches was carried out via the R interface software Analyses pour Multidimensionnelles of Textes et Questionneires (IRAMUTEQ) that performs the lexical analysis for CDH. Already the data Scale IMPACT-BR were organized and stored in a database built in the Statistical Package for Social Sciences (SPSS) version 20.0. For the descriptive analysis of the subscales of BR impact it was carried out the analysis of variance (ANOVA) and comparison between the subscales and the socio-demographic variables of the participants applied the Student t test. For all statistical tests were used as 5% significance level. This study was licensing by the Ethics Committee of the Federal University of Rio Grande do Norte - UFRN according to CAAE: 57947916.4.0000.5537, opinion No. 1,675,537. Of the 46 respondents, 80.4% were female, aged 25-35 years representing 39.1% of workers, a majority of 41.3% married. Regarding the professional category 58.7% corresponded to nursing technicians and 41.3% to the category of nurses. The time of work in CAPS III 67.3% work in the period between 1 and 5 years and 54.3% have working arrangements 30 hours per week. Lexical analysis HRC IRAMUTEQ were unveiled four dendograms with the following themes: the pleasure in the work environment; suffering in the work environment; psychic loads and defensive strategies used by nursing professionals. The feelings of pleasure were identified as: work in nursing in mental health, the result of implemented treatment, the meaning of work and nursing care. Suffering related to working conditions, the precariousness of material and financial resources, lack of human resources, the weakness in the mental health system and the very nature of work. Psychic charges are related to the pace of work, physical structure, women's work, work with user mental suffering, lack of management support, insufficient multidisciplinary team and the lack of clinical supervision. Defensive strategies used by nursing professionals were performing physical activities, interpersonal relationships, development of leisure activity, use of psychotropic drugs, seek support in religion and critical distance. However, the habit of making use of psychiatric drugs has been identified as harmful to health professionals. Scale IMPACT-BR was recorded global mean score of 2.81 ± 0.67 which results in moderate impact to the work. The subscale which contributed the highest level of impact of the work was related to the emotional impact of working with 3.00 ± 0.77. The data obtained demonstrated that the highest level of impact was related to the emotional impact of the work. Comparison of the subscales with demographic variables showed evidence of statistical difference between the emotional impact of working 3.11 ± 0.67, and physical and mental health 2.66 ± 0.77 with females which showed higher high degree to work overload. There was a negative correlation in the results of work overload, it concludes by the need to conduct continuous and regular evaluations of the services surveyed in order to monitor the workload in order to promote quality of life of nursing professionals and better calls to users. It is expected that the results found in this research contribute directly to scientific production for the nursing field and Occupational Health because it causes a reflection on the effects that work can trigger health professional and consistent quality of care provided.Acesso AbertoEnfermagemSaúde do trabalhadorCargas de trabalhoServiços de saúde mentalmasterThesisCNPQ::CIENCIAS DA SAUDE::ENFERMAGEM