Silveira, Raquel Maria da CostaSousa, Rosângela de Araújo2023-12-202023-12-202023-12-11SOUSA, Rosângela de Araújo. Políticas públicas judiciárias e a mediação de conflitos públicos no Centro Judiciário de Solução Consensual de Conflitos e Cidadania (CEJUSC) da Justiça Federal no estado do Rio Grande do Norte. 2023. 63 f. Trabalho de Conclusão de Curso (Bacharelado em Gestão de Políticas Públicas) - Instituto de Políticas Públicas, Universidade Federal do Rio Grande do Norte, Natal, RN, 2023.https://repositorio.ufrn.br/handle/123456789/56469The resolution of public conflicts through the use of self-compositive methods is increasing and encouraged in the Judiciary since the implementation of Resolution 125/2010 by the National Council of Justice. The resolution was a measure to reduce judicialization, but also to find peaceful, participatory and more effective solutions to legal demands. The creation of a national judicial policy for the appropriate treatment of conflicts and action mechanisms such as mediation hearings that are used to construct solutions can contribute to the improvement of judicialized public policies, allowing the participation of various social actors. The present work aims to understand the contribution of the Federal Court in Rio Grande do Norte (JFRN) to the management of judicialized public conflicts based on the actions of the Judicial Center for Consensual Conflict Resolution and Citizenship (CEJUSC/JFRN). To this end, the research was guided by the following questions: how has the construction of consensual solutions for public conflicts increased the participation of the Federal Court in Rio Grande do Norte (JFRN) in the management of judicialized public conflicts? What are the contributions of the Judicial Center for Consensual Conflict Resolution and Citizenship (CEJUSC) of the Federal Court in Rio Grande do Norte to judicialized public policies? To this end, secondary data relating to the number of demands under mediation at CEJUSC/JFRN were analyzed, as well as semi-structured interviews with relevant actors. In the end, it was possible to verify the growing performance of CEJUSC/JFRN and its contribution to the improvement of public policies.Attribution-NonCommercial-NoDerivs 3.0 Brazilhttp://creativecommons.org/licenses/by-nc-nd/3.0/br/Métodos autocompositivosMediaçãoSolução adequada de conflitos públicosPolíticas PúblicasSelf-compositional methods. Mediation. Proper resolution of public disputes. Public PoliciesbachelorThesisCNPQ::CIENCIAS HUMANAS