Melo, Elda Silva do NascimentoNascimento Júnior, Reinaldo Tamandaré do2021-06-102021-06-102020-11-27NASCIMENTO JÚNIOR, Reinaldo Tamandaré do. Avaliação institucional via SINAES: um estudo sobre representações sociais dos Técnicos em Assuntos Educacionais da UFRN. 2020. 133f. Dissertação (Mestrado em Educação) - Centro de Educação, Universidade Federal do Rio Grande do Norte, Natal, 2020.https://repositorio.ufrn.br/handle/123456789/32646This study aims to analyze activities of Technician in educational issues from Institutional and Academical Units from Universidade Federal do Rio Grande do Norte, related to institutional evaluation by the National System of Evaluation of Higher Education and its relationship with teaching-learning process. This research focuses on the problematic of institutional evaluation, by the agents’ social representation, specially, Technician in educational issues. It is a qualitative study, based on literature review and production about this theme, detaching some authors like Moscovici (2002, 2003), Jodelet (1989, 2002) and Arruda (2002, 2005), related to social representation, besides questionnaires, interview and Test of Free Association of Words application to take a descriptive and content analyze, according to Bardin (1977). As result, it points there is not a social representation about National System of Evaluation of Higher Education, since there is only a vague and current discourse at the work, or, at most, an individual and professional representation. In the process of evaluation, it seems predominate only a compliance to legal rules; needing more improvement. This research makes evident too this theme needs a best theoretical approach.Acesso AbertoSistema Nacional de Avaliação da Educação SuperiorEducaçãoTécnico em Assuntos EducacionaisRepresentação socialTrabalhomasterThesis