Rego, Denise Pereira doCosta, Pedro Henrique Fernandes Soares2018-03-192018-03-192017-12-19COSTA, Pedro Henrique Fernandes Soares. Fluxos de inserção e acompanhamento das condições de trabalho de servidores com deficiência: um estudo de caso. 2017. 129f. Dissertação (Mestrado Profissional em Gestão de Processos Institucionais) - Centro de Ciências Humanas, Letras e Artes, Universidade Federal do Rio Grande do Norte, Natal, 2017.https://repositorio.ufrn.br/jspui/handle/123456789/24917Brazilian legislation has been progressing steadily, accompanying the struggle movements in favor of people with disabilities. Legal frameworks, such as the Quota Law and the Brazilian Inclusion Law, are born in line with the paradigm shifts that permeate societies, models that move from conceptions of integration to inclusion. Concerning the barriers still present in society and understanding the role of the university as representative of an educational institution and social formation, this work sought to evaluate the insertion and monitoring flows of the working conditions of disabled employees of the Federal University of Rio Grande do Norte. Thus, a multi-method study of mixed data approach was carried out, with the participation of 18 disabled employees, involved in the institutional inclusion process between January 2015 and September 2016. The findings resulting from the use of semistructured interviews , documentary analysis of technical inspection reports, laws and Institutional Development Plans were evaluated with the aid of descriptive statistics and thematic-categorial analysis, considering the characteristics of the information accessed. It was concluded that the academic community has appropriated the concept of social inclusion, but that the elimination of constant attitudinal, physical and procedural barriers still occurs timidly, and therefore, a greater and better contribution of institutional actions directed at the deficiency.Acesso AbertoInclusãoServidor públicoEnsino superiorPessoa com deficiênciamasterThesisCNPQ::CIENCIAS HUMANAS: GESTÃO DE PROCESSOS INSTITUCIONAIS