Hekis, Helio RobertoFlorentino, Davidson Rogério de Medeiros2019-04-042019-04-042019-02-19FLORENTINO, Davidson Rogério de Medeiros. CENTROMED: implantação de central para gestão dos equipamentos médicos hospitalares do HUOL. 2019. 124f. Dissertação (Mestrado em Engenharia de Produção) - Centro de Tecnologia, Universidade Federal do Rio Grande do Norte, Natal, 2019.https://repositorio.ufrn.br/jspui/handle/123456789/26833The hospital is an organization that has its own characteristics that differentiate it from other institutions. It is characterized as a company providing services of social purpose, with a great operational complexity, due to the diversity of services provided. These organizations are dependent on technology to play the role of assisting society. Technology is onerous: it is up to the aforementioned institutions to adopt management tools to control these costs. This dissertation follows in this sense and proposes the implantation of an equipment center (CENTROMED) for the management of hospital medical equipment (EMH) at Hospital Universitário Onofre Lopes (HUOL). To achieve this goal, process modeling, determination of key performance indicators and definition of the physical arrangement will be necessary. In addition, training for the team that makes up this plant in terms of best practices of use is necessary for the proper use of equipment. The methodological approach adopted in this work consists of the identification of demands with the HUOL clinical engineering team, definition of the process of providing the equipment service, and definition of the supply items that will be managed. The preliminary results of this research indicate that the centralization of the management of the HMS contributes to the optimization of the costs and availability of these items, thus representing a powerful management tool that contributes to the care of the care teams.Acesso AbertoHospitalCentral de serviços compartilhadosCentral de equipamentosmasterThesisCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO