Guimarães, Patricia Borba VilarRodrigues, Marcela Rafaela Silva2018-12-132018-12-132018-09-21RODRIGUES, Marcela Rafaela Silva. Análise quantitativa do setor de compras da UFRN: proposta de implantação "portal do fornecedor". 2018. 63f. Dissertação (Mestrado Profissional em Gestão de Processos Institucionais) - Centro de Ciências Humanas, Letras e Artes, Universidade Federal do Rio Grande do Norte, Natal, 2018.https://repositorio.ufrn.br/jspui/handle/123456789/26353As acquisitions in a public institution take on a variety of peculiarities, rather than the applicable law and administration and administrative organization. In the case of UFRN, in case of implicit decentralization, the need to implement the process of acquiring goods and / or services is indicated. In this sense, the present work seeks to conduct an examination with the data of the monetary units of the Federal University of Rio Grande do Norte (UFRN) in relation to the processes of acquisition of goods and / or services. Based on this finding, the main objective of this work is to offer a proposal for the implementation of the Supplier Portal in UFRN, in order to allow administrative and budgetary units greater control and clarity in the follow up of requests for materials and / or services in the contractual phase. This study was a descriptive study, with a quantitative approach, with a population focused on UFRN's budget units, and the study used the 10 units that most require it. Using bibliographical and field research, the latter being carried out through structured interviews. In addition to the use of tables and graphs in data analysis. The results demonstrated the need for a more direct means of communication with the supplier, which allows the quick and clear feedback that can assist in post-purchase control and / or service request. With this research it is hoped to collaborate so that there is a more effective communication between suppliers and administrative and budgetary units responsible for the purchasing sectors within the UFRN.Acesso AbertoPortal do fornecedorUnidades orçamentáriasAquisiçõesmasterThesisCNPQ::CIENCIAS HUMANAS: GESTÃO DE PROCESSOS INSTITUCIONAIS