Programa de Pós-Graduação em Psicologia
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Doctoral Thesis Os significados do trabalho nas trajetórias de pessoas transgêneras(Universidade Federal do Rio Grande do Norte, 2021-08-30) Alves, Joatã Soares Coelho; Bendassolli, Pedro Fernando; Lima, Fellipe Coelho; http://lattes.cnpq.br/8136294095024847; Leite, Jader Ferreira; http://lattes.cnpq.br/0115447283248209; Jesus, Jaqueline Gomes de; http://lattes.cnpq.br/0121194567584126; Gondim, Sônia Maria Guedes; http://lattes.cnpq.br/9725833775313298; Torres, Tatiana de Lucena; http://lattes.cnpq.br/2310895002206004Transgender people (also called trans people), those who do not identify with the gender assigned to them at birth due to their biological sex, are the most marginalized, violated and excluded group within the LGBTIA+ population (Lesbians, Gays, Bisexuals, Transgenders, Intersex, Asexuals and other designations). In the world of work, this group faces denial of access to the formal market and compulsory insertion into prostitution and underemployment. Even in the face of the exclusion faced in the world of work, there are indications in the literature that work can be perceived as a source of autonomy, social inclusion, social rights, and identity reaffirmation. In view of this diversity of perceptions and representations, the goal of this research was to investigate the process of meaning of work in the experiences of trans people. From a theoretical and methodological point of view, we investigated the meanings of work from a semiotic-based cultural-historical perspective, using in-depth interviews focused on the life and work stories of the five protagonists interviewed as part of the study, two (2) trans women, two (2) trans men, and one (1) non-binary person. First, a semiotic mapping of the process of meaning of work in the trajectories of the protagonists was carried out. The results of this first stage of analysis pointed out that, from a cultural perspective, work was meant simultaneously as a source of exclusion and interdictions (especially in informality), and, in the face of the expectation of insertion in formality, as a way of inclusion and guarantee of rights. From the personal point of view, the main meanings were, first, that of work as an avenue of protection against the violations and interdictions faced by transgender people in our society. Second, came personal meanings that understand work as a source of recognition, identity distinction, and social validation. Next, a semiotic characterization of the meaning of work in the experiences of transgender people was carried out, based on the convergences and trends identified among the investigated trajectories. In this characterization, we highlighted: a) the impact of the experience of transphobia situations in family, social, and work contexts as determinants for the early insertion of trans people in the world of work; b) the concrete experiences, expectations, and desires of trans people regarding the insertion in different work arrangements as mediating elements for the construction of meanings, and c) different semiotic functions played by the meanings of work in the lives of trans people, especially those of promoting adaptation to the difficulties faced and mitigate their subjective impacts on the trajectories. Finally, we identified thematic nuclei of meaning that appeared transversally in the analyzed trajectories. These cores were then discussed based on the literature about the work of the trans population, and social, economic, and cultural determinants, especially in the light of the reflections proposed by Work Psychology, by Cultural-Historical Psychology with a semiotic basis, and by Brazilian Transfeminism. By deepening the understanding of the meanings produced by trans people about work, we sought to offer academic contributions on the subject and subsidies that can contribute to policies and affirmative actions aimed at this group, especially with regard to social inclusion through work.Master Thesis Trabalho emocional como preditor de burnout entre policiais militares(Universidade Federal do Rio Grande do Norte, 2015-07-14) Alves, Joatã Soares Coelho; Bendassolli, Pedro Fernando; ; ; http://lattes.cnpq.br/8136294095024847; Falcão, Jorge Tarcisio da Rocha; ; http://lattes.cnpq.br/9066230660650393; Gondim, Sônia Maria Guedes; ; http://lattes.cnpq.br/9725833775313298The goal of this research was to investigate the predictive role of emotional labor in the incidence of police officers’ burnout in Rio Grande do Norte, Brazil. The officer class was chosen to be subject of the risk of physical problems, exhaustion and psychological distress as well as smoking, alcohol abuse, suicidal ideation and, notably, burnout. In addition, the Military Police of RN is currently facing a context of difficulties and poor working conditions, demanding greater attention to the work dynamics of its professionals. All these stressors (social, physical, organizational and contextual) result in significant emotional requirements for police officers, demanding that they manage the display of their emotions during these interactions to maintain proper behavior to both the situation and the police institution. This management of emotional expression to conform to the demands of the job is reported in the literature as "emotional labor". The emotional labor emerges as a form of mediation between professionals and their working environment and can boost or attenuate the negative results of the work on the worker's health, depending on different emotional control strategies and specific features of labor activity. Only a few studies in Organizational Psychology and Labour has address ed this relationship. The sample consisted of 525 police officers from the state of Rio Grande do Norte, Brazil. The Emotional Labor Scale, the Emotional Work Requirements Scale and the emotional exhaustion’s subscale of the Maslach Burnout Inventory for Human Service Survey were used. They were previously adapted from English to Brazilian Portuguese. The first two scales were submitted to a cross-validation procedure. A multiple linear regression was performed with the factors derived from all the scales and with some sociodemographic variables. The results indicate that the emotional labor factors: variety and intensity of emotions, frequency of interaction with suspects and criminals, deep and surface acting, and the perceived need to express positive emotions as part of the police work were predictors of emotional exhaustion and burnout’s incidence. The sociodemographic variables: completed high school, be a Cabo, and acting on external service had also a predictive power over burnout. This study elucidates the handling characteristics of emotions in response to organizational needs of the job in the PM and the impact of this on a prevalent illness in this population, and contributes not only to the literature on the subject, scarce in Brazil, but also with information that can foster the creation of more effective and attentive health policies to the often neglected emotional aspects of police agents’labor.