Quais as características e os desafios do trabalho em home office para trabalhadores do setor comercial de uma empresa industrial no Rio Grande do Norte

Abstract

People management is one of the most complex areas and the one that faces the most changes throughout its history, since it went through several historical movements until it overcame the initial concept of the personnel department that dealt with bureaucratic and enforcement compliance issues. activities of workers in factories, for one of the most important and strategic areas in organizations. The most modern companies have come to consider human resources as important as investment in capital resources. It is the people who make up the companies that add value and competitiveness by providing their talents and motivation. Thus, this paper aims to analyze the characteristics and challenges of the home office in the context of the Covid19 pandemic. For this purpose, a field survey was applied with the application of an online questionnaire for employees of the M. Dias Branco S.A company, who were working as a home office. The results showed that the work model still needs adaptation and organization; that it is necessary to provide tools for workers and improve communication between work and management teams. It was concluded that the home office model is a reality in companies, and accepted by workers, however it needs improvement of techniques and tools that provide decent working conditions for employees