Gestão de contratos de mão de obra exclusiva: proposta de um modelo de gestão de riscos e controles internos em um hospital universitário da Rede EBSERH

Abstract

Risk management and internal controls in the execution of exclusive employment contracts should be a central concern in hospital administration. This research aims to propose a model for implementing risk management and internal controls in exclusive employment contracts at a University Hospital (UH) within the Ebserh network. What risk management mechanisms and internal controls are used in the management and supervision processes of the UH's exclusive employment contracts? The specific objectives are: to identify existing models and legislation in exclusive employment management; describe how exclusive employment contract management occurs at the UH; and analyze the main controls and risks involved in the management of exclusive employment contracts at the UH. The methodological design of this study consists of a hypothetical-deductive approach; the procedural method is document research and literature review; the research level is descriptive, and the sample will be a cleaning contract, which is one of the Universitary Hospitals UH's exclusive employment contracts, chosen based on the highest overall contract value, its relevance, and its essentiality for the hospital's operation. The collected data will be cataloged and classified into: normative documents of the contracting process, normative documents of the contract management and supervision process, operational documents of contract management and supervision, and risk management and contract control documents. The analysis of the documents will enable the identification of possible risk management and implementation of controls adopted by the UH. The considerations will be made based on the analysis of the results and the proposed model of risk management and internal controls. It is expected, at the end of the study, the elaboration of an operational manual containing a model of risk management and internal control for exclusive employment contracts.