Experiência do usuário no uso de livro didático digital

Abstract

With the goal of investigating the use of digital textbooks on the learning process of high school students, having as reference the user experience (UX), this study aimed to capture the experience that the student has by using this type of learning material, through the tablet. In order to draw a picture of the positive and negative aspects perceived by them, a path was traced based on User Centered Design, so that suggestions can be made that allow the enhancement of this type of product aid to contemporary education. By means of a cooperative evaluation, in which the student interferes on the progress of the product’s usability test, it is possible to perceive immediately what repels or attracts him, what causes engagement or lack of motivation when maneuvering the digital textbook. The student was heard the entire time while handling the tablet, expressing his opinions. By the end of the test, a survey was applied to measure the level of satisfaction that the student felt through the interaction with the book, the Questionaire for User Interaction Satisfaction – QUIS (SHNEIDERMAN, 1986), which allowed us to obtain subjective details of this interaction. The high school history digital textbook – History, Society and Citizenship – Volume 1-, by Alfredo Boulos Junior, FTD publishing, was chosen for this research for presenting characteristics that were adequate to the target audience, with great visual presentation, multimedia resources, elements of interaction and for meeting with the selection requirements used by the National Fund of Educational Development – FNDE, for the public notice 01/2013 of the National Textbook Program of 2015 and for the policies for mobile learning from UNESCO. This notice was the first by the federal government to include textbooks in digital format in its educational program, which distributes the books that public schools will use around the country. The notes of this research allowed us to synthesise a table of recommendations and reveal areas of design and usability of the digital textbook, accessed through tablets, that may be considered for an improvement of this type of support tool for teaching and learning.