Artes de viver: a tenda do conto: recordações, dores e sensibilidade no cuidado em saúde

Abstract

This research explores an innovative and non-conventional Basic Attention caring practice – Tenda do Conto (Tale Tent) – where workers and users of the Sistema Único de Saúde (Brazilian Public Healthcare System) reveal attitudes that point to new possibilities of making healthcare promotion towards the building of new social and institutional bonds. Creating affections and subjectivity processes gain importance in this focus. The research-intervention, in which daily and academic knowledge intertwine, is outlined in the referred experimentation where users and workers share life senses through facts and common experiences. During this research, we followed the micropolitical movements produced in the places where the practice has been experimented through act in experience, interviews and along with the Rede HumanizaSUS members (a collaborative network of people involved in SUS’s management and care humanization), in a way to understand how those experimentations unfold through the limitations of a standardizing and medicalizing healthcare model. Thus, we look forward to identify the limits imposed and the promotion capabilities of micro transactions in the work processes, highlighting tension lines that affect both the institutional practice objective plan and subjective plan of workers and users. Conceived as art – doing, telling, inventing – the study explores the paths of the Tenda do Conto, from 2007 to 2014, showing that listening to life narratives turns anonymous characters into recognized ones. Through narrative source, we are able to notice the attempt to reach the desired expansion of dialogue between different records and, on the other side, achieve the look displacement in health towards sharing senses, having life and affection as primordial ingredients.