Projeto de interfaces para aplicativo móvel orientado à gamificação: o aplicativo Gamify SINFO da UFRN

Abstract

The objective of this work is the creation of a mobile application interfaces project that will contribute to the improvement of the activities of Superintendência de Informática (SINFO) at the Universidade Federal do Rio Grande do Norte (UFRN) assisting in its work processes, in the engagement and employee motivation. For that, the concept of gamification and the User- Centered Design and the Participatory Design approaches were used. Through interviews and the use of questionnaires, was investigated and identified the work processes of SINFO, the needs and problems of the employees. From this survey, brainstorming sessions were carried out with the purpose of obtaining from these professionals ideas, alternatives and solutions regarding the use of gamification elements in improving the organizational aspects of their activities. The result of these solutions served as a guideline in the creation of prototypes of application interfaces. The prototypes will be evaluated later, from a cooperative evaluation between those involved in the previous stages.