O serviço social no Hospital Universitário Ana Bezerra: reflexões sobre a influência dos parâmetros para atuação de assistentes sociais na política de saúde

Abstract

This work is the result of an investigative process at the University Hospital Ana Bezerra (HUAB), a member of the Federal University of Rio Grande do Norte (UFRN) whose general objective is to analyze how the "Parameters for Practice of Social Workers in Politics in Health" has been incorporated into the daily lives of the professionals of this institution. This document was published in 2010 by the Federal Social Work Council (CFESS) in order to subsidize and support the everyday work of professional social workers of demands presented both by service users as by employers. Also, it has sought to promote a critical reflection on actions taken in order to strengthen the design of this profession. As a methodological join bibliographical and documentary research path with field research through: 1) implementation of a questionnaire with 100% of the social workers crowded in HUAB including a resident, the result of which preceded the completion of the focus group. 2) Conduct a focus group with the social workers of the hospital, by which it was possible to obtain qualitative data made possible by a fruitful debate. The information obtained was categorized and analyzed by "Parameters", and revealed that 100% of the social workers know the document and emphasized its successive attempts to use the Parameters in their daily work but are aware of the institutional limits.