Avaliação de desempenho dos técnico-administrativos: uma análise comparativa entre os modelos adotados por duas instituições federais de ensino

Abstract

This work aimed to analyze comparatively the model of performance evaluation of the technical-administrative workers utilized by the Federal University of Rio Grande do Norte and by the Federal Institute of Education, Science and Technology of Pernambuco. It was also intended to verify, along the managers of the department of Human Management from both the institutions, the way the procedure of performance evaluation occurs, and the perception of both the technical-administrative workers in education, belonging to the C, D and E classes, and the chiefs of the Federal Institute, about the instrument of performance evaluation used in said institution. The survey was answered by 53 TAES and 17 leaders. Initially, a contextualization was made on the principles of Public Administration regarding to the performance rating, based on the public service ethics and the Public Administration principles. Afterwards, a conceptual and historical approach to the performance evaluation was taken, mainly on the public service sphere and, more specifically, in the Federal Institutes of Education, in which the technical-administrative workers evaluation has a legal base in the Law n 11.091/2005, the Decree n 5.825/2006, and the Decree n 5.707/2006, which guides towards the implantation of the competence-guided management on the Federal Institutes of Education. The methodology applied was a descriptive research in which was decided, as an strategy, to do a case study of the multi-method type, with quantitative and qualitative focus, aiming a wider approach of the investigated phenomenon. The results of the research aimed to evince a general vision by the participants about important points referring to the performance assessment procedures. It was observed that the Federal University of Rio Grande do Norte utilizes an evaluation by competence and that the model used by the Federal Institute of Pernambuco cannot provide subsidies for real analyses of the worker’s performance. Both the TAEs and the heads of the Federal Institution pointed in the survey that the performance rating is excessively subjective; that a new model of assessment, performed by the chiefs, by the work team and the worker himself, is needed. In the end, a new proposition was elaborated for the performance evaluation on the Federal Institute.