Centro de Tecnologia
Permanent URI for this communityhttps://repositorio.ufrn.br/handle/1/123
Browse
95 results
Search Results
Article Estratégias para redução de avaria no setor de hortifruti: estudo de caso de um supermercado em Natal-RN(Revista Foco, 2025-06-26) Silva, Jônatas Amom Pereira; Queiroz, Jamerson Viegas; https://orcid.org/0000-0002-6701-2036; https://orcid.org/0000-0001-9802-6628Este estudo busca investigar as causas e impactos das avarias no setor de hortifrúti em supermercados familiares do Nordeste brasileiro, propondo um modelo de gestão alinhado à hierarquia de perda de alimentos (Fao, 2019) e aos ODS 2, 12.3 e 13. Adotou-se uma abordagem mista, com estudo de caso em uma rede de Natal-RN, combinando: (i) observação direta dos processos; (ii) entrevistas semiestruturadas (16 colaboradores); (iii) questionários (100 clientes); e (iv) análise documental (2024). Utilizou-se análise de conteúdo (qualitativa) e estatística descritiva (quantitativa). Os resultados revelam perdas anuais de 6,93% do faturamento –32% acima da média nacional (5,25% -Abras, 2023) e 82% superior à taxa europeia (3,8% -Eu Fusions, 2016) –, com impacto financeiro de R$ 198 mil acima do esperado para o porte do negócio. Propõe-se um modelo integrado com: Automação low-cost (sensores IoT); Capacitação operacional (treinamentos trimestrais); Parcerias com fornecedores para adequação a padrões de qualidade. Impacto projetado: Redução de 54% nas avarias (para 3,2%), com economia anual de R$ 439,5 mil e contribuição para ODS 12.3 e 13 (Ipcc, 2021). Como limitação, o estudo foca em um único caso, porém o modelo é adaptável a redes similares em climas tropicaisArticle Pricing: an accounting treatment, economic and political marketing(International Journal of Business and Commerce, 2012-09) Furukava, Marciano; Lima, Nilton Cesar; Oliveira, Sonia Valle Walter Borges De; Oliveira, Márcio Mattos Borges De; Queiroz, Jamerson ViegasArticle Práticas de gerenciamento de documentos e da informação e seus impactos jurídicos nas micro e pequenas empresas: um estudo de caso do comércio varejista de Curitiba(Universidade de Ribeirão Preto, 2011-07-11) Ribeiro, Lourenço Santiago; Freitas, Maria do Carmo Duarte; Queiroz, Jamerson Viegas; Queiroz, Fernanda Cristina Barbosa Pereira; Vasconcelos, Natália Veloso Caldas deRecognizing the importance of MSEs for the economy and the desire tocollaborate with the segment, this study sought to know the practices adopted by microand small business information management, and identify factors that influence this process. Companies and 90 interviews were a result of field research showed gaps in the treatment of documents and information generated and acquired the company.There is a dependence on the employer in respect to suppliers as a source ofinformation and counters as responsible for managing your documents. The expected outcome will change the behavior of the entrepreneur who currently make decisions at random, without systematic tasks, may cause negative impacts on the company's position to justice, may make the company more vulnerable to flaws as theirobligations, undermining the company with the legal aspect.It was observed that organizations are not prepared to manage their informational assetsArticle A interação universidade-empresa-governo e o atendimento aos requisitos da Lei Nº 10.861/2004: um estudo de caso em uma IES do Rio Grande do Norte(Universidade de Ribeirão Preto, 2011-07-11) Nunes, Benilton Medeiros; Lisboa, Maria Tereza da C.; Camboim, Vânia Santos da Cunha; Queiroz, Fernanda Cristina Barbosa Pereira; Queiroz, Jamerson ViegasThe process of interaction between higher education institutions (HEI) and enterprises consolidated in several countries, has been emphasizing in Brazil a few decades ago. The alignment of the strategic relationship with government, form the basis of the theory of triple helix, which according to Etzkowitz and Mello, is the key to improving conditions for innovation in a knowledge-based society. The measurement of the effectiveness of this action to be integrated by the government, from the completion of SINAES, object of Act No. 10.861/2004.Este article attempts to examine this relationship from a case study of a private higher education institutions of the State of RN, based on concrete actions available to the society and published in their channels of communication openArticle A tecnologia da informação e comunicação no atendimento a legislação regulamentadora da EAD: estudo de caso UFRN(UNAERP - Universidade de Ribeirão Preto, 2012-06-11) Oliveira, Lucas Ambrósio B. de; Vasconcelos, Natália Veloso Caldas de; Queiroz, Fernanda Cristina Barbosa Pereira; Queiroz, Jamerson Viegas; Furukava, MarcianoThis study analyzes the importance of Information and Communication Technology (ICT) for the management and integration of Higher Education Distance Learning (ODL). The problem that originated and stimulated the development of this study were how ICTcontributes to the development and integration of higher education distance learning ODL, as well as to users of this education system.This study shows theimportance of ICTthrough acase appliedin the IntegratedManagementof Academic Activities(SIGAA) of the Federal University ofRioGrande do Norte/Brazil, currentlyused bymore than 37,000licensedusersof the Institution.Theresults indicate theimportanceof ICT, particularlythe systemanalyzed in this paper, for the managementofacademic and institutionalundergraduate coursesat a distance,since thenumber of usersand geographic dispersionrequirethat such toolsprovidean efficient management means of theinherent elements in thisteaching method.So, considering thecomplexity of academicmanagement andspecial characteristicsofODL, the ICTare essential tools forthe development of suchactivitiesArticle Custos da qualidade: uma ferramenta de gestão para as Instituições de Ensino Superior Privadas(Centro Universitário do Rio Grande do Norte, 2011) Queiroz, Fernanda Cristina Barbosa Pereira; Queiroz, Jamerson Viegas; Hékis, Hélio RobertoThis study presents the results of deploying a model of quality in a Private Higher Education in order to determine the proper classifcation of costs into categories: Costs of Prevention, Appraisal, Internal Failure and External Failure Cost. The objective was to calculate the costs of quality in a private higher education. The methodology used for the preparation of this work consisted of a literature search on the theme of “quality costs”, its origins, concepts and classifcations and, subsequently, a case study in a private higher education. Thus, it was possible to identify the costs of external failures are the highest while the costs of prevention and evaluation are reducedArticle Diagnóstico para Implantação do balanced scorecard: um estudo de caso em uma empresa de pequeno porte(Pontifícia Universidade Católica do Paraná (PUCPR), 2011) Camboim, Vânia Santos da Cunha; Azevedo, Larissa Alves de; Macêdo, Susie Alves Silva de; Queiroz, Jamerson Viegas; Queiroz, Fernana Cristina Barbosa PereiraThe study of this paper is to identify performance indicators, based on the BSC methodology, applied to a small company's line of equipment RN. The methodology used was based on an applied research, descriptive and explanatory from the use of a questionnaire composed of open and closed questions, as well as the analysis of data was a qualitative way. The main results were mapping the business strategies adopted by the company and at the same time, set guidelines for the same, becoming, thus, in a case study. It appears that the application of the proposed model can contribute to and leverage the key business processes, monitor performance, set guidelines that provide more effective competitive advantage, underpinned by real market data, and reduce costs through the activities and finally, providing among other advantages, consolidate processes and entrepreneursArticle Aposentadoria, o desafio da segunda metade da vida: estudo de caso em uma agência bancária(Universidade Comunitária da Região de Chapecó (UNOCHAPECÓ), 2011-11-30) Camboim, Vânia Santos da Cunha; Queiroz, Jamerson Viegas; Vasconcelos, Natália Veloso Caldas; Queiroz, Fernanda Cristina Barbosa PereiraThe structure of society has changed over the us, life expectancy has increased all over the world and people have the opportunity to start a second career, which before was not possible due to pre-mature mortality. Facing the Era of Knowledge workers tend to seek new directions after retirement, which nowadays is no longer synonymous with rest, but the time to seek a new challenge in the pursuit of continuous personal development and self-realization. This study aims to identify factors that influence decisions for the second half of life. This is a descriptive exploratory study, data were collected through questionnaires given to 53 employees of a bank, who will retire over the next 10 years. The main results have identified a young audience by starting the second half of life, which has a readiness to face this transition to retirement, where the family is a strong influencing factor in decisions to this phase as well as the relationship with the team work and pay. Officials are concerned about their self-fulfillment and quality of lifeArticle Um diagnóstico do setor de fomento mercantil do sul catarinense(Universidade de Araraquara, 2011-07-15) Zavarise, Nilane; Queiroz, Fernanda Cristina Barbosa Pereira; Queiroz, Jamerson Viegas; Vasconcelos, Natália Veloso Caldas deThis paper presents a diagnosis of the factoring sector to encourage market in southern Santa Catarina state, emphasizing the importance of credit in business environment. Considering that companies need to constantly seek credit for investments and meet its obligations, factoring companies emerged in Brazil in 1982 with the objective of providing credit support, marketing and advisory services to small and medium- sized companies. The aim of this study is to highlight the evolution, the performance segments and the prospects of the mercantile promotion companies of the south of Santa Catarina state. To diagnose the sector in the region, 40 questionnaires were applied to promote commercial enterprises in the region and 18 responses were obtained. The companies began to promote commercial activity in the region in 1989 and have presented a quantitative growth. Today Amrec factoring's customers are micro enterprises, small and medium business companies, and the industrial sector is the one which most uses its factoring services. Most companies settled in the region were formed by entrepreneurs who had previously worked in the financial market, and the average age of these firms is 6.81 years. Among the principal factors behind the sector's growth in the region of Amrec, stands out the facility that businesses found in factoring for the granting of credit, increasing credit demand and popularity, where the activity of promoting market had its recognition by societyArticle Formation of the hydrated ethanol's prices in the combustible Brazilian market(Society for Business Research Promotion, 2012) Lima, Nilton César; Oliveira, Sonia Valle Walter Borges de; Queiroz, Jamerson Viegas; Furukava, Marciano; Queiroz, Fernana Cristina Barbosa Pereira