Programa de Pós-Graduação em Turismo
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Doctoral Thesis Turismo e percepção do medo: o impacto da violência urbana no uso dos espaços públicos de Natal/RN(Universidade Federal do Rio Grande do Norte, 2021-08-11) Borges, Aylana Laissa Medeiros; Nóbrega, Wilker Ricardo de Mendonça; Sonaglio, Kerlei Eniele; 0000-0001-8849-9632; http://lattes.cnpq.br/1823313556538300; http://lattes.cnpq.br/0025142529544906; http://lattes.cnpq.br/7092396976803845; Tomé, Marcello; Costa, Jean Henrique; http://lattes.cnpq.br/1637929291576764; Rezende Filho, Mozart Fazito; http://lattes.cnpq.br/1500119299281914; Couto, Vinicius Assis; http://lattes.cnpq.br/5405240561966902This thesis deals with the problems of urban violence in tourist destinations, considering fear as an emotion capable of influencing the decision-making of the tourist. As a central objective, one has to understand the perception of the fear of urban violence on the part of Natal tourists, in Rio Grande do Norte, tied to the socio-spatial dynamics of destiny. The study has a qualiquantitative approach, is characterized as a descriptive-exploratory and documentary research and, as for its organization and data analysis, the content analysis technique and excel software were used to perform a simple and descriptive statistics. They were analyzed 4.184 police reports registered at the Police Station Specialized in Tourist Service considering the period from January 1, 2009 to April 10, 2019, 300 online questionnaires were applied with tourists who visited the Natal destination with research opened on July 1, 2020 and closed on 15 January 2021, four online questionnaires were answered by representatives of the state and municipal departments of Natal tourism by a police officer, and the General Coordinator of the Observatory of Violence of/RN, between July 1st and thirty-one july 2020. It was verified, from the analysis of the official records, that the information collected cannot reveal the real scenario of the problems of urban violence that affect tourists, because negligence was identified in filling out the documents, in addition to the lack of standardization in the categorization of the types of crimes recorded, which leaves the data fragile for an analysis and use in order to propose strategies to cope with acts of violence. Tourists participating in the research pointed out that the feeling of fear appears when they walk through the streets/avenues of Natal, especially at night and that, when they were victims of some type of violence in that destination, the acts took place in squares, public streets or beaches. Finally, it was found that there is still no priority to develop and propose actions aimed at minimizing acts of urban violence against tourists, as well as public managers of tourism do not see it as their responsibility issues involving tourist safety.Master Thesis Atuação e interação de stakeholders no processo de implantação do turismo: um estudo no município de Sitio Novo/RN(Universidade Federal do Rio Grande do Norte, 2014-03-28) Borges, Aylana Laissa Medeiros; Alexandre, Mauro Lemuel de Oliveira; ; http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4706850H6; ; http://lattes.cnpq.br/7092396976803845; Costa, Benny Kramer; ; http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4782176P6; Marques Júnior, Sérgio; ; http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4799609U9The present work is a study which deals about the stakeholder approach towards the issue of tourism development in a city of Rio Grande do Norte state: Sítio Novo. As a goal, we sought to understand the stakeholders action and interaction mechanisms in the implementation process and, consequently, tourism planning in the municipality. Regarding to the methodology, the study is characterized as an exploratory and descriptive research with a qualitative approach, given the intention of trying to understand meanings and situational characteristics presented by the research subjects. The interview was the instrument used to collect information, and it was performed with 10 (ten) actors of tourism in the municipality, documents about tourism development (Proceedings of the Regional Council of Polo Agreste Trairi were analyzed Sítio Novo municipality incorporates the Polo, and the Strategic Plan for Tourism). The study shows that public actors are the majority in the destination, notes that there is a minimal involvement of civil society in actions for tourism in the municipality, highlights that representatives of the municipality participate effectively in meetings of the Regional Council of Tourism Polo Agreste Trairi, to discuss actions related to the development of the activity in the locality, and attests that local actors interviewed, mostly understand their functions regarding to tourism development, however, do not perform actions consistent with the role they have, which have as purpose the planning and development of tourism. For that matter, this paper concludes that the participation and coordination among the stakeholders of the municipality should be reconsidered in order to seek and/or propose alternatives that gather in a more adequate way the local actors, so that something more effective about the tourism development in the destination could be done