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Title: A fuzzy model to assess the resilience of protection and civil defense organizations
Authors: Carvalho, Ricardo Jose Matos de
Santos, Viviana Maura dos
Grecco, Cláudio Henrique dos Santos
Carvalho, Paulo Victor Rodrigues de
Keywords: Disaster prevention;Indicators;Resilience indicators;Aggregation of group opinions
Issue Date: 4-Dec-2019
Publisher: Springer
Citation: SANTOS, Viviana Maura dos; GRECCO, Cláudio Henrique dos Santos; CARVALHO, Ricardo José Matos de; CARVALHO, Paulo Victor Rodrigues de. A fuzzy model to assess the resilience of Protection and Civil Defense Organizations. Quality & Quantity, [S.L.], v. 54, n. 3, p. 735-759, 4 dez. 2019. Springer Science and Business Media LLC. Disponível em: Acesso em: 10 nov. 2021.
Portuguese Abstract: Resilience is the intrinsic ability of a system to adjust its functioning prior to, during, or following changes and disturbances, so that it can sustain required operations under expected and unexpected conditions. Protection and Civil Defense Organizations (PCDOs), communities and cities deal with disaster management involving routine, non-routine and even unpredictable/unforeseen situations with varying degrees of complexity. It is important that such organizations continually assess their resilience, enable them to learn on their weaknesses and real capacities to cope with emergency situations. This research aimed the development of an Organization Resilience Indicator System (ORIS) based on a fuzzy model to enable PCDOs self-assesses their resilience. Based on a literature review on organizational and community’s resilience, a system of resilience indicators was defned. This system was validated by experts using fuzzy set theory to aggregate opinions in the development of a resilience ideal pattern. Then, the resilience of four PCDO organizations was self-evaluated. The results were accordingly to maturity level of the organizations evaluated, indicating that the ORIS is valuable to measure PCDOs resilience
ISSN: 1573-7845
Appears in Collections:CT - DEP - Artigos publicados em periódicos

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