Análise de clima organizacional dos estagiários na Secretaria Estadual de Tributação do Rio Grande do Norte

Abstract

The Organizational Climate Analysis is an administrative feature of the people management area that examines organizations by understanding their members. This research aims to analyze the organizational climate at the Tributation State Secretary of Rio Grande do Norte (SET/RN) through the perception of its interns. The study is classified as qualitative, descriptive, and exploratory. A total of 24 interns voluntarily participated and answered a survey consisting of 20 mandatory multiple-choice questions and 1 non-mandatory open-ended question. The survey is divided into five sections: Physical Infrastructure of Work, Communication and Leadership, Learning Process of Intern Skills, Inter-Management Process, and Quality of Life at Work. The learning process session received the highest evaluation score, while the intern management session received the lowest evaluation score. Notably, 100% of interns would recommend the internship at SET to their colleagues in other graduation courses. The findings suggest that, based on the interns' perspective, the SET still has room for improvement in its organizational climate, despite being evaluated positively overall.