Uso de ferramentas de gestão da qualidade para melhoria de processos de acabamento em indústria de confecção

Abstract

The finishing process in the clothing industry is essential to ensure quality and add value to the final products. To improve this process, the use of quality tools becomes important. Quality tools are techniques that help identify and solve problems in order to optimize production processes and ensure customer satisfaction. In addition, they favor team engagement, as they provide a more participatory approach to identifying and solving problems. This study aims to use some quality tools and methodologies such as statistical process control, 5W2H, PDCA, brainstorming and OKRs in the indigo finishing stage to propose actions aimed at reducing waste, improving productivity and minimizing rejection in the final products. As a result, improvement proposals related to each action were presented, as well as quality gains and cost reductions in the sector. It is concluded that the execution of well-targeted action plans to improve the most relevant variables contributes to improving the production process as a whole, making the industry more competitive and increasing its market presence.