Avaliação da usabilidade da telerreabilitação entre usuários da clínica escola de fisioterapia da FACISA/UFRN: um estudo observacional

Abstract

Objective: To evaluate the usability of telerehabilitation among patients at the FACISA Physical Therapy School Clinic (CEF), considering aspects of satisfaction, ease of use, communication, quality, and effectiveness. Methodology: This is an observational study with a quantitative approach. The study was conducted with patients aged 18 or older who participated in telerehabilitation sessions at the CEF, utilizing the Telehealth Usability Questionnaire. Results: The findings indicate that most participants positively evaluated their experience, reporting a usability index of 82.8%, with particular emphasis on the convenience and flexibility of the remote format. However, technological challenges and some skepticism regarding the equivalence of remote care compared to in-person care were identified, despite evidence in the literature upporting its non-inferiority. Conclusion: Telerehabilitation demonstrates a satisfactory usability index, proving to be a viable and effective alternative, especially for patients with mobility limitations. The study highlights the importance of future research to deepen the understanding of user perceptions and to improve services, contributing to the expansion of telerehabilitation in physical therapy practice.