Uso da metodologia científica no setor empresarial e industrial de telecomunicações: uma revisão da literatura

Abstract

Companies and industries in the telecommunications sector are continually adapting to the technological innovation process, either their infrastructure as well as the technical and marketing management of business models. Demands emerging from the 5G technology standard are part of the challenges of the telecommunications sector. The knowledge of how to make good use of the technical and methodological procedures of the research is a differential for the engineer, in order to technically update his team in designing and optimizing processes among other activities. In this scenario, this work aims to study methodological research tools, showing their relevance in the management and innovation of telecommunications sector companies. For this, a bibliometric study and a systematic literature review are carried out, analyzing the results obtained. Among the identified aspects, it is showed that the procedures of technical research are part of the decision-making process of companies in the telecommunications sector.