A contribuição do setor de transporte no processo de educação superior: o caso das normas e procedimentos operacionais na UFRN / FACISA

Abstract

This article presents a study on the logistics of the operating procedures of the transport sector of FACISA/UFRN, and has as general objective to evaluate the degree of efficiency and effectiveness of these processes. The work exposes initially, the importance of logistics, at the same time your concept, its relevance for obtaining the effectiveness of this service. In addition, it identifies the mechanisms and also as the transport sector contributes to the key operational processes of functioning of the institution. Will the use of logistics has been satisfactory in the general context? To respond to the problem and reach the goals, it was applied as a methodology an exploratory, descriptive research, as well as a field research through the application of a questionnaire with the aim of enriching this content. The choice of topic is justified, because analyzes based on experience and understanding of the functioning of the sector, where the participation of this is of fundamental importance for the course of the activities. Besides that, this study offers plenty of relevance due to the improvement in the efficiency and effectiveness of the institution, with a view to implementing the activities relating to this sphere. It was noted that there are some points to be improved, and the industry generally classified as satisfactory. The way the planning and execution is performed, presents itself as a factor of great impact on the functioning of the activities of the sector. The study helped to identify the points of greatest vulnerability, as well as perceived also points of trust, considering the prospects of all those involved in the process, thus reaching your goals in analyzing the level of efficiency and effectiveness.