Onboarding de novos colaboradores: mapeamento e redesenho do processo

Abstract

The present practical research seeks to promote the improvement of the onboarding process of employees in a startup company that is in the expansion phase of the team. It is recognized that the onboarding of new employees is the first contact that the incoming person has with the organization's culture while being hired, so it is important that this is performed in a way that reflects the real concern and interest of the organization towards people. For the purpose of research evolution, a theoretical survey is carried out about the conceptualization, construction and mapping of processes, and then the tools to be used are chosen in order to give visibility to the process practiced in the organization. After the documental survey and qualitative interviews, the process is designed in its as is format and, at the end, a new process flow (to be) is suggested that privileges the perspective of continuous training and feedback.