Qualidade do atendimento na atenção primária nos casos de DST, Aids, hepatites virais e tuberculose em São Luís/MA: O profissional da atenção primária e suas especificidades

Abstract

The objective of this study is to analyze the quality of care for users in cases of STDs, AIDS, Viral Hepatitis and Tuberculosis in Primary Care, in the experience of health professionals. A cross-sectional study developed at a primary health unit in the city of São Luís / MA, participated in the study seven health professionals who work at the Salomão Fiquene Health Center, where data collection was performed using a Primary Care Assessment Tool PCATooL-Brazil) version of health professionals. Results: the attributes of Primary Health Care (PHC) were evaluated with the scores measured by the professionals' answers. The attributes coordination / information system and completeness / services available were those that presented higher scores. And the lowest scores were the attributes of accessibility and completeness / services provided. The study demonstrates that there is a need for a set of knowledge and management practices to implement health policies that should be exercised in a manner consistent with SUS principles, to improve local health services, thus promoting quality health care .