Tecnologia educacional para orientar casos de erros, incompletudes ou extravios de declarações de óbitos

Abstract

Introduction: The Death Certificate is officially the first document that must be granted to the family or guardian after a person's death. Despite its importance, errors, incomplete data and imperfections in its completion are often found in this document, preventing the Death Certificate from being drawn up by the Civil Registry Offices. This fact leads the population to turn to different institutions without knowing which service to use to solve the problem. Objective: Build and validate a booklet-type educational technology in printed format as a strategy to guide the population in cases of errors, incompleteness or loss of death certificates. Method: Methodological research with a quantitative approach, carried out in a Municipal Health Department in Rio Grande do Norte. Experts on the subject of epidemiological surveillance/death surveillance participated in the research, in addition to the target population. The study took place according to the following steps: carrying out an integrative literature review; text development and layout of the first version of the booklet; preparation and pre-testing of the educational booklet; completion of content and appearance validation instruments by judges; semantic analysis of items by the target population. To analyze the booklet evaluation data, the Content Validity Index calculation and the Kappa test were used. This study was carried out after approval by the Research Ethics Committee of the Federal University of Rio Grande do Norte. Results: Considering the evaluation of the judges and the target audience, the booklet was validated in terms of content and appearance, obtaining maximum evaluation from the Content Validity Index and Kappa test, with the product called “Death Certificate: what to do in case of incomplete filling, errors or loss?” Final considerations: It is believed that the educational technology developed has the potential to create impact and be applied at local, regional and national levels, since it can be used for the dissemination of knowledge, contribute to access of information and clarify doubts about the Death Certificate. The booklet will be presented to the Management of the city of Mossoró/RN for appreciation, and may be implemented as an instrument to guide the population on the subject.